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Privacy Policy
Information

SUNY Press is committed to preserving the privacy of visitors to this website. The information below describes SUNY Press' privacy practices and answers common questions regarding information collected from visitors.

While visiting sunypress.edu we collect the following information:

1. The IP (Internet Protocol) address and domain name of our visitor's Internet Service Provider.
2. The type of browser and operating system used.
3. The date and time you visit our site.
4. The web pages that you visit on our site.
5. The URL or address of the previous web site you visited prior to sunypress.edu.


(Note: Your Internet Protocol ("IP") address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company or your university. Your IP address is a unique identifier we use to help diagnose problems with our server and to administer our Website tracking. We also use your IP address to help identify you and your shopping cart, and to gather broad, demographic information.)


We also collect additional information when the visitor is ordering from sunypress.edu:

1. Name, address, phone, fax, email address of purchasing party
2. Name, address, phone, fax, email address of order recipient
3. Credit card information (card type, number, expiration date and owner's name) of purchasing party

SUNY Press has partnered with Informz, an integrated e-marketing solutions company, to administer its opt-in email notification program. Informz uses pixel tags and other methods to gather information about the emails we send to our registered users and recipients of emails sent by our registered users to others.


Common Questions

Will my personal information be sold to outside companies?

SUNY Press will not trade, sell or share your personal information collected from our website to any outside company or entity.


Who has access to my personal information?

Access to personal information is limited to necessary employees at SUNY Press. We store all personal account information in our secure databases, which uses the latest data protection systems. Our employees follow strict practices and procedures to ensure that your personal information is protected and safeguarded.


Can I submit my order via email?

While SUNY Press will make every attempt to protect the personal information that you share with us, electronic mail is not secure against interception. If your communication is very sensitive, you may want to send it by postal mail instead.


Are my credit card transactions secure?

Your credit card and billing information cannot be read as it travels to our ordering system. To ensure that your information is even more secure, once we receive your credit card information, we store it on a server that isn't accessible from the Internet.

Credit card transactions are handled by a third-party financial institution, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by phone. (For details, see the Payment Options section of our Help Desk.)


What are cookies, and how does this site use them?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our site uses cookies to speed navigation and to keep track of items in your shopping cart. We use cookies to remember information you gave to us so you don't have to reenter it each time you visit our site. By showing us how and when shoppers use our site, cookies help us see which areas are popular and which are not.

This information is used to improve this website's content and to help SUNY Press understand how people are using this website. This information is collected for statistical analysis, to determine what information is of most and least interest to our visitors, and to identify system performance or problem areas.


How do I turn on cookies?

Windows PC Users    Macintosh Users

Security

Sunypress.edu uses the latest encryption technology to keep your personal information safe. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security.


Links

The privacy policies and practices contained in our Privacy Policy does not apply to ANY external links. We encourage our users to be aware that when they leave our site the privacy policy enclosed here does apply to other sites. For your safety read the privacy statements of each and every Web site that collects personally identifiable information. Our privacy policy applies solely to information collected by SUNY Press.


Notification of Changes

Sunypress.edu will be updated periodically to provide you with the most current information. We will post changes here so that you will always know what information we gather and how we use that information.


How to Contact Us About Privacy Inquiries

If you have any questions or concerns regarding the privacy policy at SUNY Press, please contact us at the following email address: info@sunypress.edu

A copy of this policy is available upon request


SUNY Press would like to thank you for visiting our website. Any comments or questions may be addressed via our feedback form.





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